Recording Solution

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Unanswered Call Records

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Multi-way record

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Real time monitoring

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Call Management

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User Management

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Remote Management(FTP)

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Recording automatically

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Alarm Remind

PC Requirement:
In order to make Phone Recording System operate normally, we recommend PC requirement according the following:
  •  CPU  Speed  > Pentium Dual-core E5800 3.2GHz
  •  Can use PCI slot, more than one USB connection.
  •  Memory :2 GB
  •  Harddisk>500G(1 CH can recording 35hr in 1GB

Attachment: Software interface:

  • The Main Interface,it can see the line’s Idle, call duration and other status.
  • Recording mode and different duration recording setting interface.
  • The setting interface of starting record mode . For example the “Key” mode,when an important call ,click "*" key to record,or it will no record.
  • FTP settings inteface, headquarters can search to listen, and collect the call records of all branches.
  • Customer Message POPUP interface.When the customer incoming call,it can see the details of the customer’s Tel.number,Address, Name and other information .
  • When an incoming call, it popup a small dialog box in the lower right corner of the screen.
  • Customer data interface. Here you can edit, add, delete, export and import the customer data and other operations.
  • Inquiry Interface.The user can do some inquiry ,playback and remark the recording file and other features here.
  • “Search Results” interface.It can search out the recording file by specified conditions.
  • Print and collect table interface. Can do some statistics about dial in / out times and conversation duration by month or day.It also can export the results to Excel.
  • Client Interface. It can do some listening, and playback the recording file at any computer on the LAN.
  • Permission settings interface. Users can assign different permissions for each operator in the server and client.
  • Alarm setting interface.When the line disconnect or disk space is full ,system will send e-mail to notify the administrator.
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